Services and Support

Customer Service



Sample Availability & Policy

We can make free samples according to your design, style, sample, logo, or labels.


Guarantees/Warranties/Terms and Conditions

We will return the sample fee if the product can not pass the client's test. Guarantee is five year. We will support repair or replace all the damaged products without any charge. Any physical damage, misusage, or unauthorized disassembling of any part of the products will lead to warranty void.


Export/Import Processing Support

Strict inspection
Prompt delivery
Vehicles send goods to appointed warehouse
Commodity inspection
Apply to customers
Booking for shipping


After Sales Service

If meet defective goods, buyer will ship back to our factory, we will freely repair and ship to buyer again within the warranty time.
We also supply upgrade firmware and drivers service when we release new version flash drive in this market.

Upon receiving your request, we will respond within 24 hours and work out a solution within 7 days.